The cornerstone of circulation, debt collection can be subtle and respectful, preserving customer relationships even during temporary moments of insolvency. We approach the customer with letters, text messages or by telephone, depending on the means of contacting we find most suitable in our analysis. This means that we aim to find a way of contacting the customer that is both subtle and effective.
Our customer service helps your customers via telephone, chat, e-mail or WhatsApp. The customer can view all the active assignments by signing in to the protected CreditVisor 24/7 service. On the portal, the customer can contact our customer service, agree on a payment schedule or pay their debt in full.
You can download all the necessary reports on the client portal.