Privacy and terms of use

Privacy policies

If you are subject to a debt collection assignment, you’ll find the corresponding privacy policy here.

The privacy policy concerning the personal data (in our collection register) of contact persons of our clients that have given us collection assignments can be found here.

The privacy policy concerning our client and marketing register can be found here.

Collection of personal data

When you use our website and the CreditVisor 24/7 service, we may collect your personal data in order to provide the service and improve our communications. Examples of personal data include name, telephone number, address and e-mail address.

Personally identifiable information is not collected without your consent. We do not use your personal data for direct marketing without your consent. We do not sell your personal data to third parties or use it in ways that would conflict with data protection regulations.


When you visit the CreditVisor website, your device receives one or several cookies that are saved to your device via the browser. Cookies are small files containing letters and numbers that are used for collecting information about, for example, your IP address, browser and device and the website from which you accessed our website. By using cookies, your browser informs our website when you visit it again. All modern websites use cookies in order to provide you with a more personalized browsing experience.

Each cookie is set separately for each of your devices and cookies can only be read on the server where the cookie is set. Since a cookie is tied to the browser, and basically cannot be shared between different browsers or devices (unless a browser, add-on or other application separately enables this), the choices you make to manage cookies are basically only applicable to the individual browser in question. The cookie cannot run software, and it cannot be used to deliver viruses or other harmful code, nor to damage your device or files.

You cannot be identified on the basis of the cookies. However, cookies enable our website to remember you preferences, such as language settings, from previous visits. We also use cookies to develop the content and functioning of our website. Cookies also allow us to track interest towards our website and the ways of using it and they are used for marketing purposes.

By visiting our website (, you can give CreditVisor or third parties your consent to the use of cookies or refuse them accordingly. You can choose which cookies you give your consent to. Only cookies that are necessary for the operation of the website cannot be refused. You can withdraw your consent via the green cookie button at the bottom left of the site, behind which you will also find a more detailed cookie statement.

Terms of use

By visiting the website, you confirm your approval of the following terms of use:

The current website, its content, design and layout are the property of CreditVisor.

By using this website, you free CreditVisor of all liabilities for losses resulting from the use of information and/or material on the website. CreditVisor does not guarantee the accuracy of the information and/or material presented on this website.

The user assesses the suitability of the information and/or material for the purpose, and CreditVisor is not responsible for the accuracy of the assessment. This limitation also applies to websites that are connected to this site through hyperlinks. CreditVisor is not responsible for the content of websites that are not managed by CreditVisor.

The material on this website may be used, printed out and downloaded for private use for reading and reference purposes. Other copying, distribution and editing is forbidden. Similarly, it is forbidden to copy, edit, translate or otherwise change the website, unless CreditVisor has specifically consented to such activities in writing in advance.

All rights reserved.

Any changes to the terms of use will be announced on this site. Please review our privacy policy and terms of use regularly.


If you wish to exercise your rights relating to the processing of your personal data, please contact us via e-mail ([email protected]).